Last updated: June 4, 2026
Privacy Policy
This policy explains how Twenty Square handles information across the website, mobile app, checkout, and support experiences.
Information we collect
We collect the information you provide when you contact us, create an account, place an order, or interact with Twenty Square. This can include your name, email address, order details, uploaded photo or frame details, support messages, and device information needed to run the site and app.
Checkout and payment information
Checkout, shipping details, payment methods, and payment processing are handled through Twenty Square's checkout flow and Stripe or supported payment providers. Twenty Square does not store full payment card numbers in the profile section of the app or website.
How we use information
We use customer information to process orders, provide support, manage carts and saved designs, improve the shopping experience, send order updates, and protect the service from abuse.
Service providers
We share information with service providers only as needed to operate Twenty Square, including payment providers, shipping and fulfillment providers, email providers, analytics tools, and cloud infrastructure providers.
Notifications and marketing
If you enable app notifications, we use your device token to send order, cart, and promotional updates. You can turn notifications off in your device settings or in the app profile section where available.
Your choices
You can contact us to request help with your account, order, or privacy choices. Some checkout and payment data must be managed through the payment provider used for your order.
Contact
For privacy questions or support, visit our contact page at /contact-us.